Privacy Policy

Effective Date: June 2024

1. Introduction

Welcome to Centered Complete Wellness (referred to as “we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our mobile med spa and use our services, including IV therapy and bioenergy therapy.

2. Information We Collect

2.1. Personal Information

We collect personal information that you voluntarily provide to us when you schedule an appointment, complete a health assessment, or communicate with us. This information may include:

• Contact Information: Name, phone number, email address, and mailing address.

• Health Information: Medical history, current health status, treatment preferences, and any other information relevant to the services we provide.

• Payment Information: Credit card details or other payment methods used to pay for services.

2.2. Usage Data

We may collect information about your interactions with our mobile med spa and services, including:

• Device Information: IP address, browser type, operating system, and device identifiers.

• Service Interaction: Details about your visits, appointments, and usage of our services.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To schedule and administer appointments, deliver IV therapy and bioenergy therapy, and ensure the quality and effectiveness of our treatments.

• To Communicate: To send appointment reminders, provide information about our services, and respond to your inquiries or concerns.

• To Process Payments: To handle transactions and manage billing.

• To Improve Our Services: To analyze usage data and feedback to enhance the quality and efficiency of our services.

• To Comply with Legal Obligations: To meet legal and regulatory requirements and enforce our policies.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:

• To Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing or IT support. These providers are required to maintain the confidentiality of your information.

• For Legal Reasons: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.

• In Case of Emergency: If we believe that disclosure is necessary to prevent harm or to protect the rights, property, or safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure storage, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1. Access and Correction

You have the right to access and correct your personal information that we hold. To request access or corrections, please contact us using the details provided below.

6.2. Opt-Out

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

6.3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our mobile med spa may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Centered Complete Wellness
Wentzville, MO
support@centeredcw.com

centeredcw.com