Refund Policy
Refund Policy
Last updated: 06/11/2024
At Centered, we are committed to providing the best possible experience with our services and products. Please read our refund policy carefully to understand your rights and our commitments.
1. Services and Bookings
All services provided by Centered, including bookings, are non-refundable. However, we understand that plans can change. If you need to reschedule your appointment, please do so at least 24 hours prior to your scheduled service date. Rescheduling within this time frame will ensure you retain your booking without additional charges.
2. Product Refunds
We offer refunds on shipped or in-store products under the following conditions:
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Condition of Products: Products must be returned in their original, unopened, and intact condition.
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Return Window: Products must be returned within 30 days of purchase or delivery date.
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Refund Process: Once we receive and inspect the returned product, a refund will be issued to your original payment method. Please note that shipping costs are non-refundable.
3. How to Return a Product
To return a product, please contact our customer service team at [insert contact email or phone number] to initiate the return process. You will receive instructions on how to return the item.
4. Non-Refundable Items
Please note that the following items are non-refundable:
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Opened or used products
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Services and bookings, as mentioned above
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Gift cards
5. Contact Us
If you have any questions about our refund policy, please reach out to us at:
Email: support@centeredcw.com
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Thank you for choosing Centered. We value your business and are here to help with any concerns.
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